Council Tax Refund Scam

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Richmond Council is aware of a Council Tax refund scam that is currently operating across the borough.

A number of residents have reported that they received a text from someone purporting to be from the “Council” saying that they are due a refund on their Council Tax. If people click on the link, they are sign posted to a fake Government website, which then asks for personal data.

Scams can happen in a number of ways, either by phone, email, text or at the front door. The fraudsters may use a number of tactics to get you to part with your money including:

• Asking you to pay a fee in order to get the refund
• Asking for your bank details
• Asking for your card details and pin number
• Claiming that you have to pay a fee to challenge your Council Tax Band or that you must have an agent representing you to do this.

Richmond Council does not initially contact residents regarding Council Tax refunds by text or phone.