Libraries reopen with click and collect service

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The Click & Collect service for library books is being resumed by Richmond Council, as services start to reopen following the Coronavirus Pandemic.

This service has always been popular but it is now going to provide the means to safely get more library books into the hands of readers. From Monday 6th July, residents can browse the library service on-line catalogue to choose their preferred books. Collections will initially be available from Hampton Hill, Richmond, Teddington, Twickenham and Whitton libraries between 11am and 2pm (Monday to Saturday)

Books should be reserved online and residents will be notified when they are available for collection. Those without internet access can telephone 020 8734 3330 and staff will place reservations. Lines are open between 10.00am-4.00pm (Monday to Saturday).

Staff will quarantine returned books as recommended for 72 hours before passing them on to another reader, in order to prevent the spread of Coronavirus. When residents arrive at the library to collect their books, a queuing system will be in place outside – ensuring social distancing. Staff will be wearing gloves and masks.

For those unable to travel to their library, the online digital services continue to be available. Since lockdown, there has been an increase of almost 300% of people downloading a vast array of e-books, audiobooks, newspapers and magazines.

As part of the first phase of reopening, libraries will also be collecting small items of WEEE (Waste Electronic and Electrical Equipment) everything from broken computer keyboards, toasters, radios, irons, hair straighteners and battery powered toys can be left in the designated containers at each of the open libraries.